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© 2026 Eventiry, a product of Ordafy Limited (RC:16063522). All rights reserved.

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    Terms of Service

    Last updated: 1/13/2026

    1. Acceptance of Terms

    By accessing and using Eventiry ("Service", "Platform", "we", "us", or "our"), a product of Ordafy Limited, a UK company (Registration Number: RC:16063522), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services. Your continued use of the Service constitutes acceptance of any modifications to these terms.

    2. Definitions

    • "User" refers to any individual or entity accessing or using the Service
    • "Organizer" refers to users who create and manage events on the Platform
    • "Attendee" refers to users who purchase tickets or register for events
    • "Venue Owner" refers to users who list and manage venues on the Platform
    • "Affiliate" refers to users who participate in our affiliate referral program
    • "Content" refers to all information, data, text, images, and materials on the Platform
    • "Event" refers to any gathering, conference, concert, or activity listed on the Platform
    • "Venue" refers to any physical space listed for booking on the Platform
    • "Venue Booking" refers to a reservation of a venue for an event
    • "Ticket" refers to a digital or physical pass granting access to an event
    • "Commission" refers to earnings from the affiliate referral program

    3. Eligibility and Account Registration

    To use our services, you must meet the following requirements:

    • You must be at least 18 years old or the age of majority in your jurisdiction
    • You must provide accurate, current, and complete information during registration
    • You must maintain the security and confidentiality of your account credentials
    • You are responsible for all activities that occur under your account
    • You must notify us immediately of any unauthorized access or security breach
    • You may not create multiple accounts or share your account with others
    • You may not use automated systems or bots to create accounts

    4. User Conduct and Prohibited Activities

    You agree not to:

    • Use the Service for any illegal or unauthorized purpose
    • Violate any laws, regulations, or third-party rights
    • Post false, misleading, or fraudulent information
    • Impersonate any person or entity
    • Harass, abuse, or harm other users
    • Distribute spam, malware, or viruses
    • Attempt to gain unauthorized access to our systems
    • Scrape, crawl, or data mine the Platform without permission
    • Interfere with or disrupt the Service
    • Create events that promote illegal activities, hate speech, or violence
    • Sell or transfer your account to another party

    5. Event Organizer Responsibilities

    As an Event Organizer, you are responsible for:

    • Providing accurate and complete event information
    • Ensuring your event complies with all applicable laws and regulations
    • Obtaining necessary permits, licenses, and insurance
    • Fulfilling all ticket sales and honoring purchased tickets
    • Handling customer service and attendee inquiries
    • Processing refunds according to your stated refund policy
    • Maintaining appropriate venue capacity and safety measures
    • Protecting attendee data and privacy
    • Paying all applicable taxes on ticket sales
    • Notifying attendees of any event changes or cancellations
    • Managing ticket inventory and preventing overselling
    • Ensuring venue compliance and safety standards when booking venues

    Eventiry is not responsible for the conduct of events or the actions of organizers. We reserve the right to remove events that violate our policies or applicable laws.

    5.1 Venue Owner Responsibilities

    As a Venue Owner, you are responsible for:

    • Providing accurate venue information, including capacity, amenities, and availability
    • Maintaining accurate calendar availability and promptly updating booking status
    • Honoring confirmed bookings and providing the venue as described
    • Ensuring venue compliance with local laws, building codes, and safety regulations
    • Obtaining necessary permits, licenses, and insurance for venue operations
    • Setting clear pricing, deposit requirements, and cancellation policies
    • Responding promptly to booking inquiries and requests
    • Conducting check-in and check-out procedures professionally
    • Reporting any damages or issues promptly and accurately
    • Protecting organizer and attendee data shared through the platform
    • Paying all applicable taxes on venue booking revenue

    Eventiry facilitates venue bookings but is not responsible for the condition of venues or the conduct of venue owners. We reserve the right to remove venues that violate our policies or applicable laws.

    5.2 Venue Booking Terms

    5.2.1 Booking Process

    Venue bookings are subject to availability and venue owner approval. Bookings may require a deposit to secure the reservation. The remaining balance is typically due before or at the event date, as specified by the venue owner.

    5.2.2 Cancellation Policy

    Cancellation policies are set by individual venue owners and may vary. Cancellation fees and refund eligibility depend on the timing of cancellation and the venue's stated policy. Eventiry facilitates refunds but does not guarantee them.

    5.2.3 Venue Fees

    Venue booking fees include:

    • Base venue rental fee (set by venue owner)
    • Platform service fee: 10% of booking total (minimum $0.95). All-inclusive fee that covers payment processing.
    • Cleaning fees, security deposits, and other charges as specified by the venue owner

    5.2.4 Venue Condition and Damages

    Organizers are responsible for leaving the venue in the same condition as received. Venue owners may charge for damages, excessive cleaning, or violations of venue rules. Disputes regarding damages will be resolved between the organizer and venue owner, with Eventiry facilitating communication when needed.

    5.3 Affiliate Program Terms

    5.3.1 Affiliate Eligibility

    To become an affiliate, you must apply through our platform and receive approval from Eventiry. Affiliate accounts are subject to review and may be suspended or terminated for violations of these Terms or our Affiliate Program policies.

    5.3.2 Commission Structure

    Affiliates earn commissions on:

    • Ticket sales: Commission on platform fees from events created by referred organizers
    • Venue bookings: Commission on platform fees from venue bookings made by referred organizers
    • Commission rates are determined by Eventiry and may vary by affiliate tier or promotional periods
    • Commissions are calculated on platform fees only, not on total transaction amounts

    5.3.3 Commission Payouts

    Commissions become available for payout after:

    • Events have ended and there are no active disputes
    • Venue bookings have been completed and checked out
    • All refund periods have expired
    • Minimum payout threshold has been reached

    Payouts are processed via Stripe Connect. Affiliates must complete Stripe onboarding to receive payouts. Eventiry reserves the right to withhold payouts in cases of fraud, disputes, or policy violations.

    5.3.4 Prohibited Affiliate Activities

    Affiliates are prohibited from:

    • Self-referring (referring your own events or organizations)
    • Using spam, deceptive marketing, or fraudulent practices
    • Creating fake accounts or manipulating referral tracking
    • Violating intellectual property rights in marketing materials
    • Making false or misleading claims about Eventiry or its services

    6. Payments, Fees, and Financial Terms

    6.1 Payment Processing

    All payments are processed through Stripe, our third-party payment processor. By using our Service, you agree to Stripe's terms and conditions. We do not store your complete payment card information. Eventiry supports multiple currencies and payment methods globally.

    6.2 Event Ticketing Fees

    Eventiry charges a platform fee on each ticket sale, which includes:

    • Platform service fee: 7% per ticket (minimum $0.75, maximum $50). All-inclusive fee that covers payment processing.
    • Free events: $0 per ticket registration

    Fees are clearly disclosed during event creation and checkout. Organizers can choose to absorb fees or pass them to attendees.

    6.3 Venue Booking Fees

    For venue bookings, Eventiry charges:

    • Platform service fee: 10% of the total booking amount (minimum $0.95). All-inclusive fee that covers payment processing.
    • Additional fees may apply for deposits, cleaning fees, and other charges as specified by venue owners

    Venue booking fees are clearly displayed before confirmation. Organizers are responsible for all fees associated with their venue bookings.

    6.4 Payouts to Organizers

    Event revenue is transferred to organizers according to the following schedule:

    • Standard payout: 7 days after event completion
    • Express payout: Available for verified organizers (fees may apply)
    • Minimum payout threshold: $10
    • Payouts are subject to our fraud prevention and risk assessment

    Payout Methods: Organizers can receive payouts via Stripe Connect (automated) or manual bank transfer. For manual payouts, organizers must provide verified bank account details. Manual payout requests are reviewed and processed within 1-2 business days after approval. Please ensure your bank account details are accurate and verified before requesting payouts.

    Payout fees charged by Stripe may apply when organizers withdraw funds to their bank account via Stripe Connect. These fees are set by Stripe and are visible in the organizer's Stripe dashboard. Manual bank transfers may incur additional processing fees.

    6.5 Payouts to Venue Owners

    Venue booking revenue is transferred to venue owners according to:

    • Standard payout: 7 days after checkout completion
    • Deposit payouts: Processed separately according to venue owner's deposit policy
    • Minimum payout threshold: $10
    • Payouts require completed Stripe Connect onboarding

    Payout fees charged by Stripe may apply when venue owners withdraw funds to their bank account. These fees are set by Stripe and are visible in the venue owner's Stripe dashboard.

    6.6 Affiliate Commission Payouts

    Affiliate commissions are paid out according to:

    • Commissions become available after events end and venue bookings complete
    • Minimum payout threshold: $25
    • Payouts processed via Stripe Connect (affiliates must complete onboarding)
    • Commission payouts may be delayed in cases of disputes or fraud investigations

    Payout fees charged by Stripe may apply when affiliates withdraw funds to their bank account. These fees are set by Stripe and are visible in the affiliate's Stripe dashboard.

    6.7 Refunds and Chargebacks

    Refund policies are set by individual event organizers and venue owners. Eventiry facilitates refunds but does not guarantee them. In case of chargebacks, organizers and venue owners are responsible for providing evidence to dispute fraudulent claims. Excessive chargebacks may result in account suspension.

    For venue bookings, refunds are subject to the venue owner's cancellation policy. Eventiry will process refunds according to the stated policy, minus any applicable platform fees.

    6.8 Multi-Currency Support

    Eventiry supports transactions in multiple currencies. Currency conversion is handled by Stripe at current exchange rates. Organizers and venue owners receive payouts in their selected currency. Exchange rate fluctuations may affect final payout amounts.

    6.9 Taxes

    Organizers and venue owners are responsible for collecting, reporting, and remitting all applicable taxes on ticket sales and venue bookings. Eventiry provides transaction reports but does not provide tax advice. Consult a tax professional for guidance. Affiliates are responsible for reporting and paying taxes on commission earnings according to their local tax laws.

    6.10 Ticket Management and Transfers

    Eventiry provides comprehensive ticket management features:

    • Digital tickets with QR codes for secure check-in
    • Ticket transfers between attendees (subject to organizer settings)
    • Multiple ticket types and pricing tiers per event
    • Group packages and early bird discounts
    • Waitlist management for sold-out events
    • Real-time inventory tracking and capacity management

    Organizers control ticket transfer policies and refund terms. Attendees must comply with organizer policies and Eventiry's terms when transferring or reselling tickets.

    7. Intellectual Property Rights

    7.1 Platform Ownership

    The Eventiry platform, including all content, features, functionality, software, code, designs, logos, trademarks, and service marks, is owned by Ordafy Limited.

    7.2 User Content License

    By posting content on the Platform, you grant Eventiry a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, display, and perform your content in connection with operating and promoting the Service. You retain all ownership rights to your content.

    7.3 Copyright Infringement

    We respect intellectual property rights and expect users to do the same. If you believe your copyright has been infringed, please contact us at support@eventiry.com with detailed information. We will investigate and take appropriate action, including removing infringing content and terminating repeat offenders' accounts.

    8. Privacy and Data Protection

    Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.

    8.1 GDPR Compliance

    For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have the right to:

    • Access your personal data
    • Rectify inaccurate data
    • Request deletion of your data (right to be forgotten)
    • Object to processing of your data
    • Data portability
    • Withdraw consent at any time

    8.2 Data Security

    We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

    9. Disclaimers and Limitation of Liability

    9.1 Service "As Is"

    The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

    9.2 No Guarantee of Events

    Eventiry does not guarantee the quality, safety, or legality of events listed on the Platform. We are not responsible for event cancellations, changes, or organizer conduct. Attendees assume all risks associated with attending events.

    9.3 No Guarantee of Venues

    Eventiry does not guarantee the quality, safety, condition, or legality of venues listed on the Platform. We are not responsible for venue cancellations, changes, or venue owner conduct. Organizers assume all risks associated with booking and using venues. We recommend conducting venue inspections before finalizing bookings.

    9.4 No Guarantee of Affiliate Commissions

    Eventiry does not guarantee that affiliates will earn commissions. Commissions are subject to successful referrals, event completion, venue booking completion, and compliance with our affiliate program terms. We reserve the right to withhold or reverse commissions in cases of fraud, policy violations, or disputes.

    9.5 Limitation of Liability

    To the maximum extent permitted by law, Eventiry shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

    • Loss of profits, revenue, or data
    • Business interruption
    • Personal injury or property damage
    • Unauthorized access to your account
    • Errors or omissions in content
    • Third-party conduct or content

    Our total liability shall not exceed the greater of (a) $100 or (b) the amount you paid to Eventiry in the 12 months preceding the claim.

    10. Indemnification

    You agree to indemnify, defend, and hold harmless Eventiry, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

    • Your use of the Service
    • Your violation of these Terms
    • Your violation of any rights of another party
    • Your content or events
    • Your conduct as an organizer or attendee

    11. Dispute Resolution and Arbitration

    11.1 Informal Resolution

    Before filing a claim, you agree to contact us at support@eventiry.com to attempt to resolve the dispute informally. We will work in good faith to resolve disputes within 30 days.

    11.2 Binding Arbitration

    If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the Arbitration Rules of the London Court of International Arbitration (LCIA). Arbitration will be conducted in London, United Kingdom, or another mutually agreed location.

    11.3 Class Action Waiver

    You agree to resolve disputes on an individual basis only. You waive any right to participate in class actions, class arbitrations, or representative actions.

    12. Termination and Suspension

    We reserve the right to suspend or terminate your account at any time, with or without notice, for:

    • Violation of these Terms
    • Fraudulent or illegal activity
    • Excessive chargebacks or refund requests
    • Abuse of the Platform or other users
    • Non-payment of fees
    • Inactivity for extended periods

    Upon termination, your right to use the Service ceases immediately. We may retain certain data as required by law or for legitimate business purposes.

    13. Changes to Terms

    We reserve the right to modify these Terms at any time. Material changes will be notified via email or through the Platform at least 30 days before taking effect. Your continued use of the Service after changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service.

    14. Governing Law and Jurisdiction

    These Terms are governed by the laws of the United Kingdom, without regard to conflict of law principles. Any disputes not subject to arbitration shall be brought exclusively in the courts located in London, United Kingdom.

    16. Miscellaneous

    15.1 Entire Agreement

    These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Eventiry regarding the Service.

    16.2 Severability

    If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

    16.3 Waiver

    Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

    16.4 Assignment

    You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

    16.5 Force Majeure

    We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, or government actions.

    16. Contact Information

    For questions about these Terms, please contact us:

    • Email: support@eventiry.com
    • Company: Ordafy Limited (RC:16063522)