Eventiry Logo
DiscoverSearchOrganizersVenuesPricingHelp
Eventiry Logo

The ultimate platform for discovering and attending amazing events worldwide.

Platform

  • Discover Events
  • Search
  • Organizers
  • Book Venues
  • Pricing

Company

  • About Us
  • Contact Sales
  • Affiliate Program

Resources

  • Blog
  • Guides
  • Help Center
  • Success Stories

© 2026 Eventiry, a product of Ordafy Limited (RC:16063522). All rights reserved.

TermsPrivacyCookies

    Privacy Policy

    Last updated: 1/13/2026

    1. Introduction

    Eventiry ("we", "us", "our", or "Eventiry") is a product of Ordafy Limited, a UK company (Registration Number: RC:16063522). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management and ticketing platform, including our website, mobile applications, and services (collectively, the "Service"). Please read this policy carefully to understand our practices regarding your personal data?.

    By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

    2. Information We Collect

    2.1 Information You Provide Directly

    We collect information that you provide directly to us, including:

    • Account Information: Name, email address, password, phone number, date of birth, and profile photo
    • Profile Information: Bio, interests, preferences, location, and social media links
    • Payment Information: Credit card details, billing address, and payment history (processed securely through Stripe)
    • Event Information: For organizers, we collect event details, descriptions, images, venue information, ticket types, pricing, and event settings
    • Venue Information: For venue owners, we collect venue details, descriptions, images, location, capacity, amenities, availability, pricing, and venue policies
    • Venue Booking Information: Booking dates, attendee counts, special requests, setup requirements, and contact information for venue bookings
    • Registration Information: For attendees, we collect registration data, dietary restrictions, accessibility needs, and custom field responses
    • Affiliate Information: For affiliates, we collect application data, referral links, marketing preferences, payout information, and Stripe Connect account details
    • Communications: Messages, feedback, support tickets, and correspondence with us or other users
    • Content: Reviews, ratings, comments, photos, venue reviews, and other content you post on the Platform

    2.2 Information We Collect Automatically

    When you use our Service, we automatically collect:

    • Device Information: IP address, browser type, device type, operating system, unique device identifiers, and mobile network information
    • Usage Data: Pages visited, time spent, links clicked, search queries, and interaction patterns
    • Location Data: General location information based on IP address or GPS (with your permission)
    • Log Data: Access times, error logs, and system performance data
    • Cookies and Tracking Technologies: See our Cookie Policy for details

    2.3 Information from Third Parties

    We may receive information about you from third-party services, including payment processors (Stripe), analytics providers (Google Analytics), social media platforms (when you connect your account), and event partners.

    3. How We Use Your Information

    We use the information we collect for the following purposes:

    3.1 Service Provision

    • Create and manage your account
    • Process transactions and ticket purchases
    • Facilitate event creation, management, and discovery
    • Enable venue listing, discovery, and booking management
    • Process venue booking payments and manage booking lifecycle
    • Track and process affiliate referrals and commissions
    • Enable communication between organizers, attendees, and venue owners
    • Provide customer support and respond to inquiries
    • Send transactional emails (confirmations, receipts, reminders, booking updates)
    • Manage check-in and check-out processes for events and venues

    3.2 Service Improvement

    • Analyze usage patterns and trends
    • Develop new features and functionality
    • Improve user experience and interface design
    • Conduct research and analytics
    • Test and optimize our Service

    3.3 Communication

    • Send marketing communications (with your consent)
    • Notify you about events, updates, and promotions
    • Share important service announcements
    • Respond to your comments and questions

    3.4 Safety and Security

    • Detect and prevent fraud, abuse, and illegal activity
    • Verify user identity and authenticate accounts
    • Enforce our Terms of Service and policies
    • Protect the rights and safety of users and third parties
    • Comply with legal obligations

    3.5 Legal Compliance

    We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, and to protect our legal rights and interests.

    4. Information Sharing and Disclosure

    4.1 We Do Not Sell Your Data

    Eventiry does not sell, rent, or trade your personal information to third parties for their marketing purposes.

    4.2 Service Providers

    We share information with trusted third-party service providers who perform services on our behalf:

    • Payment Processors: Stripe (for payment processing and fraud prevention)
    • Cloud Services: AWS (for hosting and data storage)
    • Analytics: Google Analytics (for usage analytics)
    • Email Services: SendGrid/Resend (for transactional and marketing emails)
    • Customer Support: Support ticket management systems

    These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

    4.3 Event Organizers

    When you register for an event, we share your registration information (name, email, ticket details, and custom field responses) with the event organizer so they can manage the event and communicate with attendees. Organizers are required to protect your information and use it only for event-related purposes.

    4.4 Venue Owners

    When you book a venue, we share your booking information (name, email, contact details, event information, attendee count, and special requests) with the venue owner so they can manage the booking and communicate with you. Venue owners are required to protect your information and use it only for booking-related purposes.

    Venue owners may also receive information about your organization and event history to assess booking requests.

    4.5 Affiliate Program Partners

    When you are referred by an affiliate, we may share limited information (referral source, affiliate ID) with the referring affiliate for commission tracking purposes. We do not share your personal details with affiliates without your explicit consent.

    4.6 Business Transfers

    In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership.

    4.7 Legal Requirements

    We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

    4.8 With Your Consent

    We may share your information with third parties when you explicitly consent to such sharing.

    5. Data Security

    We implement industry-standard technical and organizational security measures to protect your personal information:

    • Encryption: Data in transit is encrypted using TLS/SSL, and sensitive data at rest is encrypted
    • Access Controls: Limited access to personal data on a need-to-know basis
    • Secure Infrastructure: Hosted on secure, monitored servers with regular security updates
    • Payment Security: Payment card information is processed by PCI-DSS compliant payment processors (Stripe)
    • Regular Audits: Security assessments and vulnerability testing
    • Incident Response: Procedures for detecting, reporting, and responding to security incidents

    However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

    6. Your Privacy Rights

    Depending on your location, you may have the following rights:

    6.1 General Rights

    • Access: Request a copy of the personal information we hold about you
    • Correction: Request correction of inaccurate or incomplete information
    • Deletion: Request deletion of your personal information (subject to legal requirements)
    • Portability: Request transfer of your data to another service provider
    • Objection: Object to processing of your information for certain purposes
    • Restriction: Request restriction of processing in certain circumstances
    • Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

    6.2 GDPR Rights (EEA Users)

    If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

    6.3 CCPA Rights (California Users)

    If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

    6.4 Exercising Your Rights

    To exercise any of these rights, please contact us at support@eventiry.com or through your account settings. We will respond to your request within 30 days (or as required by applicable law). We may require verification of your identity before processing certain requests.

    7. Data Retention

    We retain your personal information for as long as necessary to:

    • Provide our services to you
    • Comply with legal obligations
    • Resolve disputes and enforce agreements
    • Maintain business records

    When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, tax, or regulatory purposes. Some information may remain in backup systems for a limited period.

    8. International Data Transfers

    Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your information in accordance with this Privacy Policy.

    9. Children's Privacy

    Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

    10. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to collect and track information about your use of our Service. For detailed information about our use of cookies, please see our Cookie Policy.

    11. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

    • Posting the updated policy on this page
    • Sending an email notification to registered users
    • Displaying a notice on our Service

    The "Last updated" date at the top of this page indicates when the policy was last revised. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

    12. Contact Us

    If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

    • Email: support@eventiry.com
    • Company: Ordafy Limited (RC:16063522)
    • Data Protection Officer: privacy@ordafy.com (for GDPR-related inquiries)